We strive to provide our customers with high-quality custom packaging and custom boxes. If you are not completely satisfied with your purchase, we offer a 14-day return policy from the date of delivery.
To initiate a return, please contact us at email@example.com within 14 days of receiving your order. We will provide you with instructions on how to return your product.
Please note that the following conditions apply to all returns:
The product must be in its original packaging and in its original condition.
The customer is responsible for the cost of return shipping.
A 10% restocking fee may be applied for returns that are not due to our error.
Once we receive your returned product and verify that it meets the above conditions, we will process your refund within [insert time frame] to the original payment method. Please note that shipping and handling fees are non-refundable.
You can reach them by phone, live chat, or email at firstname.lastname@example.org.